COVID-19 update

On Wednesday 16 June, the Victorian Government announced eased restrictions for regional Victoria, effective from 11:59pm Thursday 17 June. We are working through what this means for our centre and will provide an update as soon as possible. Please read the Acting Premier’s announcement for further information

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The safety of our customers is our top priority.

Once we reopen, the below COVID-safe information applies to our site.

Current status: last updated Friday 11 June

The Victorian Government has announced the easing of restrictions from 11.59pm on 10 June.

In line with the latest restrictions, we’re excited to announce our centre is reopening from Friday 11 June with capacity and density quotients in place.

All current suspensions for memberships will resume as of Friday 11 June and will be debited on the regular fortnightly schedule.

If you are not ready to return, we will be offering a free additional 7 day suspension option which will be provided directly to members via email.

Opening hours and services for the Queen's Birthday Public Holiday (Monday 14 June) will be posted to our Facebook page over the weekend.

 

Swimming Lessons update

Due to the current government restrictions on the number of people permitted in our pool, we are currently assessing how this impacts our Swimming Lessons program.

We will provide further information on programs restarting in the coming days.

To ensure you, the community and our staff are kept safe, we are implementing the following safety measures.

Contact tracing at our centre

Our centre is using the Victorian Government Contact Tracing System.

Please ensure you are ready when you visit to scan the QR Code on site and complete minor details to record your visit.

For more information relating to the Victorian Government Contact Tracing application, please visit the Service Victoria website.

Our centre will comply with any physical distancing or venue density requirements as outlined by the Victorian Government.

All spaces within the centre have been measured and density limits per space will be displayed and imposed.

In some areas, staff and visitors may be counted as they enter and exit spaces.

  • Signage and instructions

    At our centre, you will see signage and instructions on how everyone can be COVID-safe. Hygiene and density signage will be displayed throughout the facility to help everyone with physical distancing requirements.

  • Training for staff

    All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with venue density requirements in place.

  • Venue density requirements

    In line with current requirements Venue Density limits based off the applicable Government Guidelines of either 1 person to 2m² or 4m² will apply to the Centre. This Density limit will be applied to the Centre as a whole, as well as all individual spaces within the Centre. All spaces within the centre have been measured and density limit per space will be displayed and imposed. In some areas staff and visitors may be counted as they enter and exit spaces.

    Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including Venue Density requirements, they may politely be asked to leave the facility by a staff member.

  • Increased hygiene and cleaning

    You will notice that hand sanitiser is available throughout the centre with the expectation that everyone (staff and visitors) regularly sanitises their hands.

    The entire centre is cleaned regularly and in line with current requirements high touch points, such as doors, toilets and gym equipment, will be cleaned at minimum twice a day.

    Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.

  • Process for a confirmed case

    Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors must sign in using the QR code, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.

    Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.